Manage multijurisdictional tax and finance processes

Introduction A number of organizations are pursuing greater reach and growth of their businesses. This means that finance managers, tax managers and other top finance executives now have expanded roles. In certain instances, the finance manager oversees both financial and tax reporting responsibilities. Furthermore, many organizations have operations in multiple locations and countries giving rise to several tax reporting obligations.

Tax and regulatory authorities have increased requirements for reporting and compliance. Managers now face the challenge of reporting to many stakeholders in these jurisdictions. For instance, a senior bank executive in Kenya will need to report to the Board, shareholders, the Kenya Revenue Authority, Central Bank of Kenya and other statutory bodies such as National Hospital Insurance Fund, etc.

These complex reporting obligations with many components, interactions and actors require innovative and efficient ways to achieve high quality financial reporting and full compliance with tax and regulatory authorities. Tax authorities are ramping up their collection efforts and expanding the tax base by introducing more tax obligations. Organizations face the challenge of complying with these tax obligations and within set timelines.

The major challenge becomes, how do these executives meet these obligations with reduced exposure to risks?

Use of technology to produce solutions Manual tracking of processes is cumbersome and prone to errors, potentially leading to missed deadlines and fines for non-compliance among other consequences.

Luckily, technology solutions that can be applied to address various challenges efficiently and manage different processes. These solutions range from the use of Google-based products facilitating common access to information by the stakeholders, to more sophisticated tools that are custom-made for particular reporting needs.

Factors to consider when choosing the process management tool Choosing the right process management tool will depend on a number of factors. Some of the factors that will be relevant include:

  • The number of processes that one plans to track;
  • The nature of the reporting requirements including the location of the stakeholders;
  • Flexibility of the tool to accommodate future growth or changes;
  • Ease of use of the deployed tool;
  • Ability to generate relevant reports in a timely manner and
  • Security of the system. The system should have adequate controls to ensure that the information is secure and remains accessible only for those with appropriate levels of access rights.
"Whilst a lack of well-defined consumer-centric regulation clearly disadvantages digital lending consumers, it could also cripple the digital lending industry in the long-term and thereby deny access to credit for those who need it."

Features and benefits of deployed tools A few features provided below help to demonstrate how the use of technology can enhance multijurisdictional tax and finance process management in an efficient way. For this purpose we shall refer to the PwC Smart Tax Suite.The features of the solution include:

  • Management dashboard to give a visualization of key milestones/events, clearly indicating which reporting obligations are coming up, which are due and to whom they are allocated. This helps the person in charge to ensure that tasks are conducted in a timely manner.
  • Bespoke questionnaire creation capabilities enable the capture of tailor-made additional management control information.
  • Deadline management and alerts ensure that returns have been filed on time and taxes due have been paid on time, and that tax audits are managed through a defined escalation path.
  • Configured and targeted email notifications.

The benefits of deploying tools such as the one referenced above include:

  • Customised reports using analytics tools e.g Power BI,
  • Timely completion of reporting to both finance and regulators,
  • Stakeholder engagement through easy accessibility of reports,
  • Full control in multi-jurisdiction reporting obligations,
  • Easy management of tax audits and
  • Record keeping repository and easy retrieval

Conclusion As earlier mentioned, it is recommended that companies invest in technology to manage their tax affairs and other reporting processes to create efficiencies and minimize exposure to risks. Proper consideration should also be given to the type of tool being deployed. Some of the available tools that companies could deploy have been developed by PwC and include Encompass, Tax Management and Reporting Solution (TMRS) and the PwC Smart Tax suite.

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Joseph Khaemba

Senior Manager - Tax at PwC Kenya

T: +254 20 285 5206 E: joseph.khaemba@pwc.com

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Boniface Kemboi

Senior Associate - Tax at PwC Kenya

T: +254 20 285 5764 E: boniface.kemboi@pwc.com